Support
Practical help, in writing. You never have to phone anyone to use Openwork.
Understand a job
Every job page has “What you’ll actually do” — a typical day as a list — plus the physical, communication and software requirements the employer has stated. Nothing is hidden in a description. Find work.
Ask an employer something the job page does not say
Every “?” on a job has an Ask employer button. Your question goes to their accessibility contact and shares nothing else from your passport. See how it works.
Request an accommodation for hiring
When you apply, tick the options the employer already offers — interpreter, captions, questions in advance, extra time, a support person — and add anything else in plain words. No reason needed. Create an account.
Build a profile without a résumé
Your passport starts with strengths and what you enjoy. School placements, volunteering and projects all count as experience. A résumé is optional. Start with my strengths.
Control what employers see
Every answer on your passport is private or used for matching until you choose to share it. Before any application is sent you see the exact list. How privacy works.
Bring a job coach or support person
Many employers here welcome a job coach at interviews and during onboarding — it is listed on each job. You can name your coach in your support notes and share it when you apply. Coach accounts with their own permissions are coming next. Jobs that welcome a job coach.
Report something that was not accessible
If an entrance had steps, software did not work with your screen reader, or an interpreter was promised and not provided, use “Report incorrect information” on the job. The trust team reviews every report; the employer is not told who reported. Find work.
Reset your password
Email support with the address on your account and we reset it the same business day. Demo accounts accept any password.
Change how this site looks
Use the Display button at the top of every page for Simplified or Large text. Your browser’s zoom, contrast and reduced-motion settings are always respected too.
Still stuck? Email support@openwork.example. A person replies within one business day, in writing.
Email support